At ppgaming, we believe that gaming should always be fun — never a source of stress, debt, or harm. Our responsible gaming program is built to give every Filipino player the tools, information, and support they need to stay in control and enjoy the game the right way.
ppgaming takes responsible gaming seriously — not just because it is required by regulation, but because we genuinely care about the wellbeing of every player on our platform. Whether you are spinning slots from Quezon City, playing live Sic Bo from Cebu, or joining a bingo session from Davao, ppgaming wants your experience to be enjoyable, safe, and within your personal limits.
Problem gambling is a real concern in the Philippines and across the world. Research shows that a small percentage of players can develop unhealthy gambling habits that affect their finances, relationships, and mental health. ppgaming is committed to identifying at-risk behaviour early and providing practical tools to help players manage their gaming activity before it becomes a problem.
This page outlines ppgaming's responsible gaming framework — including our 21+ age policy, the self-exclusion and limit-setting tools available to all registered players, the warning signs of problem gambling, and how to access support if you need it. We encourage every ppgaming player to read this page carefully and to use the tools available to them.
Every ppgaming account comes with a full suite of responsible gaming controls — available 24/7 from your account settings.
ppgaming strictly enforces the 21+ age requirement for all players in the Philippines. Every account undergoes identity and age verification before withdrawals are processed. Underage accounts are closed immediately upon detection.
Players who feel they need a break can activate self-exclusion directly from their ppgaming account settings. Self-exclusion periods range from 30 days to permanent closure. During exclusion, your account is locked and all marketing communications are suspended.
Set daily, weekly, or monthly deposit limits on your ppgaming account to keep your spending within a budget you are comfortable with. Limits take effect immediately when reduced and require a 7-day cooling-off period when increased.
Set a maximum session duration so ppgaming automatically reminds you — or logs you out — when you have been playing for a set amount of time. This helps prevent the kind of extended play sessions that can lead to impulsive decisions.
ppgaming can send you periodic on-screen reminders showing how long you have been playing and your net win/loss for the session . These reality checks help you make informed decisions about whether to continue playing or take a break.
In addition to deposit limits, ppgaming allows you to set a maximum loss threshold per day, week, or month. Once your loss limit is reached, your account is automatically restricted from further play until the limit period resets.
Problem gambling can develop gradually. Being aware of the warning signs — in yourself or someone you care about — is the first step toward getting help. If you recognise any of the following patterns, ppgaming strongly encourages you to use our self-exclusion tools or reach out for support.
Answer these questions honestly. If you find yourself saying "yes" to several of them, it may be time to take a step back and reassess your relationship with gaming.
Have you ever gambled with money that was set aside for essential expenses like bills, rent, or groceries?
Do you find it difficult to stop playing once you have started, even when you planned to play for only a short time?
Have you ever lied to someone close to you about how much time or money you spend on gambling?
Do you feel a strong urge to gamble more after a losing session in order to win your money back?
Has gambling ever caused you to miss work, school, or important family events?
Do you feel anxious, irritable, or low when you are not able to gamble for a period of time?
Have you ever borrowed money from family, friends, or a lender specifically to fund your gambling?
Do you gamble to escape from stress, loneliness, boredom, or personal problems rather than purely for entertainment?
This self-check is for informational purposes only and is not a clinical diagnostic tool. If you are concerned about your gambling behaviour, please seek professional support.
Activating self-exclusion on ppgaming takes less than two minutes. Here is how to do it from your account.
Visit ppgaming and sign in using your registered username and password. Make sure you are on the official ppgaming platform before entering your credentials.
Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu.
Inside Account Settings, navigate to the "Responsible Gaming" tab. This is where all your player protection tools are located — deposit limits, session limits, loss limits, and self-exclusion.
Select the duration of your self-exclusion: 30 days, 90 days, 6 months, 1 year, or permanent. Permanent self-exclusion cannot be reversed. Temporary exclusions require a mandatory cooling-off period before they can be lifted.
Review your selection and confirm. Your account will be locked immediately. You will receive a confirmation email at your registered address. All pending bonuses and promotional communications will be suspended for the duration of your exclusion.
If you have difficulty activating self-exclusion through your account settings, contact ppgaming support directly at [email protected]. Our team will process your self-exclusion request manually within 24 hours.
Every ppgaming player has access to the following account-level controls at any time, free of charge.
Cap the total amount you can deposit into your ppgaming account within a 24-hour period. Resets at midnight Philippine Standard Time.
Set a maximum deposit amount for a rolling 7-day window. Ideal for players who prefer to budget on a weekly basis.
Control your total monthly spend on ppgaming with a hard cap that resets on the first day of each calendar month.
Set a maximum net loss threshold per day, week, or month. When reached, your account is automatically restricted from further wagering until the period resets.
Define the maximum duration of a single gaming session. ppgaming will notify you when your limit is approaching and log you out when it is reached.
Temporarily or permanently lock your ppgaming account. All marketing is suspended. Temporary exclusions have a mandatory cooling-off period before reinstatement.
If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support to Filipinos across the country.
The Philippine Amusement and Gaming Corporation operates a responsible gaming program for all licensed gaming venues and online platforms in the Philippines. PAGCOR provides guidance, resources, and referral services for players experiencing gambling-related difficulties.
The NCMH in Mandaluyong City provides mental health services including counselling for behavioural addictions. Their crisis hotline is available to Filipinos nationwide who need immediate mental health support.
Gamblers Anonymous operates support groups across Metro Manila, Cebu, and other major Philippine cities. Their peer-support model has helped thousands of Filipinos recover from problem gambling through community and shared experience.
ppgaming's own support team is available 24/7 to assist with responsible gaming requests, including activating limits, processing self-exclusion, and referring players to appropriate external support services. Contact us at [email protected].
ppgaming is built for entertainment. Set your limits, play within your budget, and enjoy live dealer tables, Sic Bo, slots, and instant GCash payouts — knowing that ppgaming has your back every step of the way. Must be 21 years or older to play.
21+ only. Gambling involves financial risk. Please play responsibly. One account per household.